FAQ
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How do I place an order?
You can place your order directly through our website by selecting your items and checkout. For special requests, feel free to use the contact form!
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Do you offer delivery?
Delivery is limited and depends on the order size and distance. We’ll contact you after checkout if delivery is an option. Otherwise, pickup is the standard.
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When can I pick up my order?
Pickup times are weekday evenings after 5 PM or anytime on weekends. You’ll select your pickup slot at checkout.
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Do you ship baked goods?
Not at this time. We operate under Arizona’s cottage food laws and only offer local pickup (and limited delivery where possible).
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Do you take custom orders?
It depends! Feel free to reach out via the contact page with your idea. We’re a small-batch bakery, so we can’t always accommodate every request, but we’ll do our best.
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Do you make gluten-free, vegan, or allergy-friendly items?
We do not currently offer gluten-free or vegan options. While some items may not include allergens like nuts, all items are made in a home kitchen that processes common allergens including wheat, eggs, dairy, and nuts.
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What is a “Story Cake”?
It’s one of our signature offerings! Each cake comes with a short piece of folklore, legend, or whimsy that inspired the flavor because at Sugarlore, every bite tells a story.
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Do you sell at farmers markets or events?
Yes! We occasionally pop up at local markets. Follow us on social media or check our Market page for announcements.
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Can I order for a party or event?
We love small gatherings! If you’re planning an event, let us know in advance so we can discuss options and timeline.